F.A.Q.

All prices shown in the website of Alo Car Rentals are in EURO. Generally, the currency used in Cyprus is the Euro.

The minimum age for renting a car is 25 and the maximum is 75. The driver between 21-24 years old, with 3 years valid driving license can make a request for additional insurance coverage. The driver over 75 years of age with a valid driving license and in good health must also request additional insurance coverage.

The driver must present a valid driving license, passport or identity card and a valid credit card. An International driving license is required if the original driving license is printed with non-Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc).

• Delivery & Collection
• One baby/booster seat
• Collision Damage Waiver with Excess
• Unlimited mileage
• 24hours Break down road Assistance
• Road Maps
• Third Party Insurance
• VAT & Local taxes
• Vehicle Replacement in case of breakdown

An Alo Car Rentals representative will meet and greet you at Larnaca’s Airport car parking area, at the departures level just in front of Costa Coffee café. We will be wearing RED clothing with our printed logo. Then, complete the car rental agreement and escort you to your car.

The car rental agreement completion will take about 5 - 15 minutes depending on the necessary details provided to Alo Car Rentals prior your arrival.

An Alo Car Rentals representative will meet you and collect the car at the airport's departures waiting lane.

No, we currently do not offer one-way rentals between cities. All rentals must be picked up and returned at one of our designated locations in Larnaca.

Alo Car Rentals Limited accepts all major credit and debit cards.

The fuel policy used is FULL TO FULL. The car must be returned with a full tank as when received.

No unfortunately. If you are planning to visit the Turkish occupied area of Cyprus please be aware that no insurance company offers insurance coverage there and our company forbids such action. Driving to the north occupied part of Cyprus is done entirely at your own risk. Alo Car Rentals Limited will be unable to offer you any support in case of accident or breakdown in the northern occupied part of Cyprus.

Yes, you can request to extent your rental by contacting us via email or phone call before the termination of the rental agreement. However, it is always based on availability of the chosen vehicle.

Our fleet is being serviced by specialists in order for all safety guidelines to be kept at a balance. However, in case of a breakdown Alo Car Rentals Limited offers 24 hours road assistance which is included in the rental rate.

Any cancellation received 72 hours prior to the start of the rental will receive a full refund.

• Notify the police and Alo Car Rentals Limited immediately.
• Do not remove the car without the owner’s consent or police instructions.
• Obtain the car registration number of the vehicle involved, names and addresses of witnesses and deliver to Alo Car Rentals Limited.
• Notify Alo Car Rentals Limited of extend of damages and losses.

Our terms and conditions are straight forward with no hidden fees, you can read our terms and conditions in our website.

It covers Tyres & Windscreen fully and reduces by 50% the excess/security deposit paid in case of any damage to the car.

It is a Zero Deposit & Zero Excess option available only for drivers aged 25–75.
It covers tyres & windscreen fully and removes all liability for accident-related damage, provided the rental Terms & Conditions are followed.

Yes, a security deposit is required. However, you can select S.C.D.W for a reduced excess/deposit or even reduce it to Zero by selecting F.C.D.W Insurance. Renters must ensure their card supports refunds. If a card cannot receive refunds, any related fees or costs will be the renter’s responsibility.

Yes, by selecting F.C.D.W. insurance, no Excess/Deposit is taken for the car. However, depending on the car category, a small amount (EUR100-EUR150) will be taken to secure Fuel and car keys.

Yes, there is an out of office hours fee, although if you select the correct hours during the online booking process, any applicable fees for out of office services will already be included in the pricing.

The Pay Later option allows you to confirm your booking without paying upfront. However, the full rental amount must be settled at least 72 hours before your scheduled pick-up. If payment is not received within this period, your reservation will be automatically cancelled.